CRM 2011 Email Router : System.ServiceModel.Channels.ReceivedFault

Having installed the CRM 2011 Email Router on the server and configured the Incoming and Outgoing server options when I came to ‘Test Access’ I got the following error in both test results:

Incoming Status: Failure - Type 'System.ServiceModel.Channels.ReceivedFault' in Assembly
'System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' 
is not marked as serializable.

To solve this problem I had to do two things:

  1. I changed the router service account (the account that is configured to run the email router service) to a valid domain user.
  2. Since I was using the Access Credentials of Other Specified for the profiles the router service account needed to be added to the PrivUserGroup.

Once I had made these changes and restarted my CRM Email Router Service then the Test Access dialog indicated that both Incoming and Outgoing profiles had succeeded.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s